This policy explains what information Garage Electric collects when you call us, send a request, or use garagewiringlancasteroh.com, how we use it, and who we share it with.
The short version: we collect what you tell us about your garage electrical job, plus basic call and website data. We share your details with the electrician you connect with so they can help you.
Information we collect
Information you give us
- Name, phone number, email address, ZIP code and address
- Details about your garage and the job: attached or detached, what you need, what's going wrong
- Photos you upload, such as of your panel or garage
- Your preferred time for service
- Anything you tell us during a call
Information collected when you call
- Your phone number, the date, time and length of the call, and the number you called
- A recording of the call
- General location derived from your phone number or ZIP code
Information collected when you use the website
- Device and browser information, IP address, pages viewed, how you arrived at the site, and actions such as clicking the call button
How we use information
- To connect you with an electrician who can help with your job
- To pass along the job details you gave us so the electrician can prepare
- To contact you about your request, if you've agreed to that
- To review calls for quality, training and dispute resolution
- To understand how the website is used and improve it
- To prevent fraud and misuse, and to meet legal obligations
How we share information
- With the electrician. Your name, phone number, location and job details so they can give you an estimate and do the work. The electrician's own privacy practices apply to their use of your information.
- For legal reasons, when required by law, or to protect rights, safety or property.
We don't share your information with unrelated companies for their own marketing.
Calls
- Calls to us may be routed through a call-tracking service and may be recorded.
Cookies and analytics
We use cookies and similar tools to measure site traffic and which pages lead to calls. You can block or delete cookies in your browser settings; the site will still work.
How we protect information
We use reasonable administrative, technical and physical safeguards, and limit access to people and providers who need it.
Changes to this policy
We'll post any changes on this page with a new effective date. Significant changes will be highlighted on the site.